Last Updated: [September 8th, 2025]

Collaborative Transformations Psychology, Inc. We respects the privacy of all website visitors and clients. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Client Information: Name, contact details, insurance, health history, and therapy-related data collected through intake forms, sessions, or secure portals.

• Technical & Website Data: IP address, browser type, device information, and cookies when using our site.

2. How We Use Collected Information

• To provide and manage mental health services, including therapy and consultations.

• To process insurance claims and billing when applicable.

• To communicate appointment reminders, service updates, and client inquiries.

• To improve site usability and content based on analytics.

3. Legal & Ethical Use
We comply with HIPAA and applicable California privacy laws. Your protected health information (PHI) will only be shared when legally authorized (e.g., mandated reporting, emergencies) or with your explicit consent.

4. Data Security
We use administrative, technical, and physical safeguards to protect your data. Website transmission is secured using TLS encryption. No system is immune to risk, but we strive for the highest standard of data protection.

5. Cookies & Tracking
Cookies may enhance your site experience. You can disable cookies in your browser settings, though that could limit functionality.

6. Data Sharing & Third Parties
We do not sell or rent personal information. We may share:

• With data processors (e.g., insurance billing, secure client portals) who adhere to confidentiality agreements.

• With law enforcement or regulators if required by law.

7. Your Rights
You may request to:

• Access, review, or correct your personal or medical information.

• Request restrictions on data use.

• Withdraw consent for certain uses.
  Please understand some legal or clinical obligations may limit these actions.

8. Data Retention
We retain client records according to professional and legal requirements, typically for a specified period after services end, then securely dispose of them.

9. Policy Changes
We may update this Privacy Policy. The new version will be effective when posted. We encourage periodic review for any changes.

10. Contact Us
Questions or concerns? Contact us at:
Phone: 925-954-1618
Email: ctpidlg@therapypsych.com
Address: 43 Quail Ct, Ste 201, Walnut Creek, CA 94596